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The Benefits of Using Our Digital Pharmacy | Oakwell House

At PillTime, we’re helping care homes streamline their medication processes through our innovative digital pharmacy. 

Oakwell House, based in Nottinghamshire, is our latest success story, having saved more than 350 hours in just 12-months thanks to our online offering.

Keep reading to find out more…


What is the Need for a Digital Pharmacy?

With a shortage of GP appointments and a backlog of patients, the need for pharmacies is growing — while in reality, they’re actually in decline. 

This has been causing problems for some time now in the UK and, at PillTime, we realised we needed a sustainable solution to the growing problem.

Our digital pharmacy reduces wait-times, is efficient, and is helping thousands of people across the country. 

In particular, care homes are benefitting from PillTime — as is evident with Oakwell House


Oakwell House

Oakwell House has saved more than 350 hours in medication rounds over the past twelve months — freeing up its staff for nearly an hour a day.

For the past year, the six-bed care home in Retford, has been working with us here at PillTime, to streamline its medication process through our dedicated care service and pouched medications — allowing staff to focus on offering person-centred care to its residents.


Digital Pharmacy: PillTime Care

Earlier this year, we officially launched PillTime Care, a new service for our digital pharmacy, tasked with supporting care operators in their journey to implement new processes around medication administration. 

Oakwell House, an early example of the concept, demonstrates how this technology can positively interact with the social care sector.

We’ve dispensed 416 prescription medicines to Oakwell House in the past year, with over 70% being pouched. And, with an estimated 237 million medication errors occurring in the NHS in England every year, our acute level of accuracy offers reassurance to the nursing teams when administering what, in some cases, can be life-saving medication.

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A Word From Our Commercial Director

Our Commercial Director, Sophie Bartlett, said: “Working with Oakwell House has really demonstrated the demand for our service within the care sector. 

“The impact it has on their staff and their ability to focus on the residents is amazing and we look forward to offering this to other homes across the country. 

“In social care, the priority should always be the resident, and, with an abundance of time-consuming admin tasks, nurses can become bogged down and unable to forge meaningful relationships with them. 

“Oakwell has demonstrated how PillTime can alleviate some of this stress and open the door to some pretty special interactions.”


About Oakwell House

Oakwell House, which forms part of the Creative Care group, is a six-bed modern detached property located in Hayton, an agricultural parish two and a half miles from the market town of Retford. 

It supports females with mental health and dual diagnosis conditions such as Asperger’s and learning disability — focusing on self-development and a pathway back into the community. 

Jennifer Hartridge, the Home Manager at Oakwell House, said: “A lot of pharmacies nowadays don’t offer doesset boxes, so we were getting medication in their original packaging which not only takes up a lot of room in the medication cabinets, but also increases the risk of medication errors. 

“Using PillTime saves us all so much time, which allows us to interact with the residents and really get to know them. Going from counting all the medication to trusting these little pouches was a big leap, but we have not looked back since.”


Digital Pharmacy: The Future of PillTime

Having recently been hailed as a “pharmacy for the future” by the West of England Metro Mayor, we’re looking to support care homes across the UK with their medication efforts. 

Designed using complex AI, a simple and easy to use product can help eliminate errors and by freeing up staff, help reintroduce the word ‘care’ into ‘social care’.

To find out more about our digital pharmacy, please contact a member of our team

Alternatively, why not read our previous blog to discover more about how we’re benefitting care homes?